Our mission is to be the Quality Leader, Service Leader, Technology Leader and Value-added Leader in all areas of Security, especially in customer service. We will support our customers by providing the most diverse choice of security plans and services that they require. We will endeavor to serve our customers in such a manner that they will be totally satisfied with UPSL and will not want to use anyone else for their security needs.
We will conduct training, research and development and use modern techniques also review our methods of operation in a never ending effort to continually improve the quality of service we offer.
Shabir Ali / CEO and Superintendent
With over fifteen (15) years of experience in the security industry Mr. Ali serves as the organization’s visionary. He holds a Masters Degree in Business Management from the Arthur Lok Jack Graduate School, a Bachelors Degree in Science & Engineering from the University of the West Indies and certificates in Security Management. Mr. Ali is actively involved in the day to day operations of UPSL and continues to work toward ensuring that the Company’s Vision is attained with its Core Values being upheld.
Resa Ali / General Manager
Her strong background in the Financial Services Sector and keen attention to detail makes her a tremendous asset to the management of the organization financial and human resources. Mrs. Ali holds a Bachelor’s Degree in Management and is pursuing her Master’s Degree in the same field. She is also the holder of a Diploma in Human Resource Management. This training and experience is evident by the astute contributions that she makes to the management of UPSL’s HR & Accounts Departments.
Chief Security Officer and Operations Manager / Teekshan Harry
Operationally ranked the Assistant Superintendent Mr. Harry spearheads the Guard Services Division of the company. He is the holder of a Masters Degree in Business Administration from the Australian Institute of Business. Mr. Harry also has a Certificate in Security Management from Cipriani Labour College and is well trained in Quality Management, Fleet Management as well as Project and Operations Management. He ensures that officers are equipped to be able to meet and surpass customer expectations.
Candice Blackman / Business Development Manager
She has worked in Sales, Marketing and Customer Service environments for many years. Ms. Blackman currently holds a Bachelors Degree in Business Administration and is pursuing a Masters Degree in the same field. At UPSL she actively works toward increasing the company’s market share through brand recognition and market expansion. Client acquisition and retention accounts for a large part of her portfolio. Ms. Blackman also oversees the company’s Electronic Security Services Division.
Ann Ray Marcelle / Area Manager/Sergeant
She plays a critical role in supporting the Operations Division. Sgt. Marcelle manages the Visiting/Compliance Officers who ensure that officers are performing as expected. She is the primary client liaison concerning matters at their respective locations. Having been promoted through the rank, Sgt. Marcelle understands the dynamics of the security industry and uses her experience to train and coach those that she now leads. She also acts as the voice of the officers to ensure that their concerns are always addressed.
Ravi Seebachan / Senior Technician
With over twenty (20) years of experience in his field, he leads the technicians in UPSL’s Electronic Security Division. Ravi is an expert in the installation and servicing of Intruder Alarm Systems, Fire Alarm Systems, Access Control Systems and CCTV (IP and Analog) Systems. Ravi works with both UPSL’s Corporate and Residential clients to install, troubleshoot and service their electronic security devices. Ravi’s results orientated and customer centric approach makes him a valuable contributor to Team UPSL!